Terms and conditions
Prices are displayed in EUR na HRK and include VAT.
DIYconnect keeps right to change prices at it’s discretion, without prior notice.
Accepted methods of payments are PayPal for foreign customers and through bank account for Croatian customers.
All Items in our webshop are custom made for you. Although we give our best to insure fastest delivery, please allow up two weeks from visible payment for order to be completed and shipped out of our company. We will update you with projected delivery times upon receiving the order.
If you are unsatisfied by purchased products for whatever
reason, you can order replacment or money return within 14 days of receiving
You have to send back original product undamaged along with all originally included equipment and documentation. The return shipment cost is to be payed by the customer in full, DIYconnect will not cover any additional charges.
Request return by mail to firstname.lastname@example.org, please do include order number.
Products are only guaranteed to be functioning upon receiving them. Please note that you are ordering items in general made from PLA plastic or UV resin and as such they cannot withstand excessive heat and are relatively fragile. DIYconnect cannot be responsible for any misusage of ordered items.
This statement addresses privacy of personal data collected and processed in use of this web shop and is an integral part of Terms and Conditions. DIYconnect collects web shop users personal data needed for the implementation of the online sales process and shipping of the purchased goods.
Personal data is accessed only via encrypted chanells (HTTPS). User’s sole responsibility is to enter valid data, and maintain them in case of any changes. Only persons over 16 years of age are allowed to register. If DIYconnect finds out about any person under 16 years of age being registered, DIYconnect will erase all personal data for that person.
Personal data is being used for order form and invoice and are send to user by e-mail automatically or manually. Security of destination mailbox and mail server are sole responsibility of user.
User personal date is being kept on a EU based server(s) and can be accessed by authorized personnel only. DIYconnect can share personal data needed for the shipment of the goods (name, address, phone number or e-mail address) with the post office or the delivery company. Also, personal data will be shared with the authorized accounting company for the accounting purposes only. Apart from the cases stated, your personal data will not be shared with anyone else. Your personal data may be shared with the third party when obligated by the applicable law. Personal data is being kept at least for the period prescribed by the Croatian applicable laws.
Every registered user has the right to full and unlimited report on the collection, processing and personal data usage for the user in question. This right can be carried out by sending an e-mail to email@example.com from the registered e-mail address. This contact can be used to require personal data corrections or the deletion of personal data. DIYconnect can decline deletion fully or partially when the request is in the opposition of applicable laws.
If you feel that we’re in any way misusing your privacy rights, you can send us formal complaint by sending an e-mail to firstname.lastname@example.org from the registered e-mail address and we’ll get back to you. If you’re in any way dissatisfied with the answer you have the right to the EU supervisory agency as of May 25, 2018.
During your visit to the web shop, some analytic data is being collected which contain only the non-identifying personal data (e.g. your IP address, your web browser type, web site you came from). Our web shop uses Google Analytics to do the job, and this data can be used in the advertising – you can find out more about it at https://policies.google.com/privacy/partners.
This Privacy Statement can be changed by DIYconnect with no prior notice, users will be informed of the change on the web shop main page. This notice will be visible for at least 30 days from the day of change. DIYconnect can use other means of communication (e.g. social media) to inform users of the change, if necessary. Users are invited to read this Statement in full, and if they don’t agree with any part of it, to stop using this web.